Responsible Gaming

Introduction

At Kays Street Entertainment, we are committed to promoting responsible gaming practices. Live dealer casino games should be enjoyed purely as entertainment, not as a way to earn money or solve financial problems. We encourage all players to gamble within their means and to recognise the risks involved.

Age Verification

By using our website, you confirm that you are 18 years of age or older, or the legal age for gambling in your jurisdiction in Australia. We do not permit access to anyone under the legal gambling age. We reserve the right to verify age and request identification documentation at any time.

Warning Signs of Problem Gambling

If you recognise any of the following signs, you may be developing a gambling problem. Please seek help immediately:

• Spending more time or money on gambling than intended
• Chasing losses by gambling more to recover money lost
• Hiding your gambling activity from family or friends
• Gambling with money intended for essential expenses (rent, bills, food)
• Experiencing mood swings or irritability when unable to gamble
• Neglecting work, study, or relationships due to gambling
• Borrowing money to fund gambling activities
• Feeling anxious or stressed unless gambling
• Failed attempts to reduce or stop gambling
• Using gambling as a way to escape problems or negative emotions

Self-Help Tools

We provide tools to help you maintain control of your gambling. Consider using these features:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period
• Loss Limits: Set a maximum amount you are willing to lose in a given timeframe
• Reality Checks: Receive periodic reminders of how long you have been playing and how much you have wagered
• Self-Exclusion: Temporarily or permanently exclude yourself from your account to take a break from gambling
• Account Closure: Request permanent closure of your account if you wish to stop gambling entirely

Please contact our customer support team at any time to activate or modify these tools.

Support Organizations

If you or someone you know is struggling with problem gambling, professional support is available. The following organisations provide confidential help, advice, and treatment services:

Australia

• Gambling Help Online
  Website: www.gamblinghelponline.org.au
  Free, confidential online and phone counselling service for problem gambling

International Support Services

• GamCare (United Kingdom)
  Website: www.gamcare.org.uk
  Free, confidential support for problem gambling
• GamStop (United Kingdom)
  Website: www.gamstop.co.uk
  National self-exclusion scheme for online gambling
• Responsible Gambling Council (Canada)
  Website: www.responsiblegambling.org
  Evidence-based resources and support for problem gambling
• National Council on Problem Gambling (United States)
  Website: www.ncpgambling.org
  Help line: 1-800-GAMBLER (1-800-426-2537)
  National problem gambling helpline and treatment referrals

Call to Action

If you are experiencing problems with gambling, please seek help immediately. Support is available, and recovery is possible. Do not hesitate to reach out to one of the organisations listed above or contact a mental health professional in your area.

Remember: gambling should always be fun and entertaining. If it stops being enjoyable, it's time to stop and seek support.